Question 1

What is re:list about?

Accepted Answer

Re:list is an online bundle/thrift store that is based in Malaysia. It is also a creative and marketing space whereby visitors can sell, share and collaborate with our company.

Question 2

Where do you get all your stuff?

Accepted Answer

We source our clothing from a wide range of suppliers located all around Malaysia and from customers when they decide to sell their second-hand items.

Question 3

How can I be sure my order will be of good quality?

Accepted Answer

We do not sell any items that are stained, torn, damaged or fake. Every piece is washed or dry cleaned, then pressed and hung in our stock room. Our standards are very high, we quality check each and every item at several stages before it is listed on the website. If you believe your item is in fact not of a high quality, then please contact: jessicalimwt@gmail.com

Question 4

When will my order by shipped?

Accepted Answer

All orders placed after 11am will ship the next day. All weekend orders will ship on the Monday. Any Bank Holiday orders will ship the next available day.

Question 5

How much does postage cost & how long does it take?

Accepted Answer

All postage prices are calculated at checkout based on weight of parcel and delivery location. 
 
Pos Laju (West Malaysia) - expected time 2-7 days. 
Pos Laju (East Malaysia) - expected time 5-7 days.

Question 6

I want to get in contact regarding an event or partnership, who do I email?"

Accepted Answer

For any events or partnerships, you may fill in the form in the collaboration page, contact us on our social media accounts: Instagram & Facebook or email us: jessicalimwt@gmail.com

Question 7

How can I pay?

Accepted Answer

At the moment we accept direct transfers and Paypal payments.

Question 8

I wasn't happy with my order, can I return it?"

Accepted Answer

If you are unhappy with your order you are welcome to return it within 30 days from the purchase date. 
If you would like to return any of your items, please return to the following address: 
relist.com
5, Jalan Universiti, Bandar Sunway,
47500 Petaling Jaya, Selangor
 
You MUST include a note with your name & order number, otherwise we cannot process the return. 
Any issues or requests, please contact: jessicalimwt@gmail.com
We reserve the right to refuse a refund on any return. Any items used for events and then returned will be refused refunds.

COMING SOON

Frequently asked questions

What is re:list about?

Where do you get all your stuff?

How can I be sure my order will be of good quality?

When will my order by shipped?

How much does postage cost & how long does it take?

I want to get in contact regarding an event or partnership, who do I email?"

How can I pay?

I wasn't happy with my order, can I return it?"

Stay Up To Date

Frequently asked questions

What is re:list about?

Where do you get all your stuff?

How can I be sure my order will be of good quality?

When will my order by shipped?

How much does postage cost &amp; how long does it take?

I want to get in contact regarding an event or partnership, who do I email?"

How can I pay?

I wasn't happy with my order, can I return it?"

Stay Up To Date

How much does postage cost & how long does it take?